Beauty, always answered.
The front desk that never sleeps. It books the consult, knows your members by name, and never sends a laser package to voicemail.
An experience, not an appointment.
From the first ring to the last touch, every moment is considered. The concierge makes sure it begins the second the phone rings, even when you cannot pick up.
"The call you missed was a $1,200 consult."
Serabella catches it, books it, and remembers them by name next time. That is the whole point.
The Glow Plan.
Tell us your goals and a personalized plan assembles itself: the treatments, the investment, and what The Glow Membership saves you. When a guest sees their plan, they book. It is the most engaging thing on any medspa site, and it captures the lead.
What would you love to change?
Pick as many as you like. Your plan updates as you go.
Estimates only. Your provider tailors the plan at your consult.
See what the phone is costing you.
Medical spas lose tens of thousands a year to unanswered calls, and the after-hours ones are the biggest. Set your numbers and watch the recovered revenue add up.
What is your missed phone costing you?
Drag to match your spa. Most callers who reach voicemail simply book the next medspa.
Voicemails, after-hours, and back-to-back treatment overflow.
Aesthetics callers are high-intent. They are ready to book.
First visit plus the package or membership it leads to.
Multi-location medspas roll up the brand.
Talk to the concierge.
Tap the button, allow your mic, and ask about a treatment like a real guest. It is answering on the live Serabella menu.
The conversation will appear here as you talk.
A concierge that never sleeps.
Books the consultation
The whole point of the call. It captures the goal, the guest, and a time, and books the complimentary consultation before they hang up.
The Glow Plan
Guests build a personalized treatment plan and see the investment live, then book. The most engaging thing on any medspa site, and it captures the lead.
24/7, never voicemail
Evenings, weekends, lunch. Every call is answered in your brand voice, so no consult slips to the medspa down the street.
Captures the big tickets
Laser packages, CoolSculpting, memberships, and Sculptra become high-value leads routed to a provider, with the goals attached.
Knows your members
Recognizes members by phone, greets them by name, and mentions member pricing. Aesthetics is a relationship business.
Stays in its lane
It books the consult and never gives medical advice or a diagnosis. Anything clinical goes to a provider. Safe by design.
Bilingual
Answers in English or Spanish automatically, mirroring whatever the caller speaks.
A front desk that proves it
Every call, consult, and booking in one place, topped by the number that matters: revenue recovered.
One booked consult pays for the month.
A new aesthetics client is worth thousands over the first year, and a single package or membership is far more. The concierge costs a fraction of one recovered client.
Everything, for one suite. Live in about a week.
Start with oneThe brand rollout. Volume pricing, one fleet dashboard, the Glow Plan on every site.
Roll out the brandEvery location, EMR and booking integration, and a success plan tied to recovered revenue.
Talk to Modern Mustard SeedIncludes up to 1,000 answered calls per location per month, then a simple per-call rate. Telephony and usage billed at cost. No long-term contract.